PAYMENT & SHIPPING
Orders ship within three business days of payment and are sent to the address attached to the PayPal payment. Individuals with a good past history purchasing from Mel Miller Equine Art may pay by check with approval.
Time payments are available on the following schedule:
- Under $500: 30% deposit, with the remainder to be paid off in equal monthly installments lasting up to 3 months.
- $500-$1000: 20% deposit, with the remainder to be paid off in equal monthly installments lasting up to 6 months.
- Over $1000: 10% deposit, with the remainder to be paid off in equal monthly installments lasting up to 1 year.
Other terms can be arranged on an individual basis as needed, with a time limit of one year.
All payments are non-refundable.
If you are not satisfied with your model, you may return it within two weeks of receipt for a refund, minus shipping. Showing or altering the item voids this offer. The model must be sent back insured for its full value. I cannot be held responsible for horses breaking en route to me if they are uninsured.
Commissioned models are not eligible for return, however, I will do everything reasonably possible to make sure your piece turns out the way you envisioned.
Unpainted Resins: All unpainted resins are sold to be finished in any color. Additional sculpting or repositioning is permitted. I retain all reproduction copyrights of the sculptural aspects, expressly including any and all derivative works.
Customs: My completed work may not be altered unless written permission is given by myself. If work is later sold in an altered state, any and all alterations must be stated and made clear to the purchaser before the transaction takes place.
If a piece requires restoration, any artist may restore the item to its original state. It is not necessary to contact me in such cases. I am not available for restoration work.
Notice to secondary market buyers: Be aware that horses are occasionally altered after they leave an artist's control. If you are thinking about buying a piece and suspect it has been altered, feel free to contact me for authentication.